Privacy policy.

What we collect and why

• Account information. When you sign in, we receive an account identifier, email address and basic profile information made available by your sign-in provider, such as your name and profile picture. We use this to authenticate you, keep accounts separate and restore your progress. We do not receive your Google password or request access to Gmail, Google Drive, contacts or calendars.
• Your progress. This includes your chosen name, tasks and task history, goals, milestones, notes, settings, rewards, Player 2 conversations and saved memory. We use it to run the app and automatically save your progress to your signed-in account.
• Subscriptions and allowances. Apple processes subscription payments. We receive purchase identifiers, the selected plan, trial and subscription status, purchase and expiry dates, and renewal and refund information. We associate these records with your Life Game account to verify access, restore purchases, apply generation allowances and prevent misuse. We do not receive your full payment-card details.
• Content you choose to submit. Optional photos, room references and milestone evidence are used for the generation or review feature you request. Selecting a photo does not give us access to your entire photo library.
• Support and early access. If you email us, we receive your email address and the message you send. We use them to respond and handle your request. The website’s early-access button opens your email app; it does not automatically submit your address.
• Agreements and permissions. We store the version and date of your Terms acceptance, Privacy Policy acknowledgement and AI permission preferences with your account. These records help us apply your choices across sign-ins and app updates.
• Technical information. Our hosting and service providers may process IP addresses, request times, device or browser information and service logs to deliver the service, diagnose errors and prevent abuse. Our restricted admin console shows operational analytics, generation activity, token and credit usage, estimated costs, and announcement delivery and interaction counts. App version statistics help us manage updates. If push notifications are enabled, we process the device push token for delivery; your device controls notification permission.

Player 2 and optional AI features

Player 2 uses OpenAI to respond to messages and help with tasks. Requests can include your message, conversation context, relevant tasks and goals, task history, enabled memory, and your timezone. Automatic task categorization sends the task information needed to suggest a category. Optional milestone review sends the images, criteria and explanation you submit.

Where photo-based character or room generation is available, selected references and generation instructions may be processed by OpenAI, and content needed to create or animate 3D assets may be processed by Meshy. These features are optional and run through our hosted generation service.

We send this information to provide the feature you use. We do not use your private content to train our own general-purpose AI models. Provider processing and retention are governed by their applicable service terms; using AI does not mean that provider records are immediately deleted. Avoid including passwords or other secrets in chats or uploads.

Choosing Continue on the name step during onboarding confirms agreement to the Terms, acknowledgement of this Privacy Policy and permission for the AI processing described above, including processing by OpenAI and Meshy. If you decline, you cannot enter the app. Photo uploads remain optional: selecting photos and choosing Create my world requests that generation, without a second agreement toggle. If setup is not finished, the app queues the photos locally until sign-in and agreement are complete. You can use the starter character and room without uploading photos. Contact us for permission or data requests; stopping use or changing a choice does not recall information already sent or cancel work already submitted.

You can review, edit, forget or disable Player 2 memory in the app. Forgetting a memory does not also erase the original conversation or information already sent for processing.

What other players can see

Friends uses your chosen display name and username. Accepted friends can visit your shared Realm and avatar and see building stages and your level. Room sharing and general activity sharing are optional and off by default.

Your private task names, goal details, notes, chats, memory and milestone evidence are not included in the Friends world snapshot. You can remove or block friends and turn off optional sharing. These changes restrict future access, but cannot recall information someone has already seen or saved.

Services that help us run Life Game

We use Supabase for account authentication, cloud progress and shared Friends data; AWS for the hosted app API and server backups; and Netlify for the website. OpenAI and, for supported 3D features, Meshy process the content described above. Google processes Google sign-in. Resend delivers email sign-in codes and processes the destination address and email delivery information. Apple processes Apple sign-in when available.

We share information with these services as needed to operate Life Game. We do not sell personal information or use it for targeted advertising. We may also disclose information when required by law or necessary to investigate abuse and protect users or the service.

Information may be processed outside your country, including in the United States. Our providers’ own policies also describe their handling of information: Supabase, AWS, Netlify, OpenAI, Meshy, Google, Apple, and Resend.

Storage and retention

Onboarding starts locally. After sign-in, tasks, goals, conversations, memory and progress are backed up to your account. Selected reference photos, setup records and generated 3D files are stored separately by our AWS generation service; they are not included in the progress backup. Your device also keeps downloaded copies. Removing a setup requests deletion of its uploaded photos and setup files from the generation service. Friends sharing can upload the generated assets needed for a visit; it does not upload your original reference photos.

We retain account information and saved progress while needed to provide your account, and operational records as needed for reliability, security and legal obligations. AI request caches and server backups may retain copies after you remove an item in the app. Deleting an item locally does not immediately erase every backup or provider record.

We retain purchase and allowance records for as long as needed to verify subscriptions, resolve billing issues, prevent reuse of purchases or trial allowances, and meet legal obligations, including when necessary after account deletion. Some of these records use hashed account identifiers; this does not make them anonymous.

We use encrypted network connections, account access controls and protected server credentials. No system can guarantee absolute security. Signing out preserves local account files; it does not delete your account or its cloud backup.

Your choices and requests

You can edit your tasks and goals, manage memory, change Friends sharing, and control notification permission through your device settings. Reminders are currently scheduled on your device.

To request a copy, correction or deletion of your personal information or account, email hello@lifegame.tech. You can also request deletion in the app under Settings → Account & sign-in → Delete account. This removes your account and associated progress, conversations, worlds and Friends profile through our deletion process. Signing out or uninstalling the app does not request deletion. We may need to verify account ownership before acting on a request. Any information that must be retained for security or legal reasons, and any remaining backup retention, will be addressed when handling your request.

Deleting your Life Game account does not cancel your Apple subscription. Manage or cancel it in your Apple Account subscription settings.

You can also revoke Life Game’s Google access in your Google Account settings. Revoking access does not itself delete your Life Game account. Depending on where you live, you may have additional rights to access, correct, erase, restrict or object to processing, withdraw consent, or complain to your local data protection authority.

Website preferences

The landing page stores your light or dark appearance choice in your browser’s local storage. You can clear it through your browser settings. We do not currently add advertising cookies or third-party analytics trackers to the landing page. Hosting providers may still maintain technical access and security logs.

Changes to this policy

As Life Game develops, we may update this page and its date. We will provide additional notice of material changes where required. Questions are always welcome at hello@lifegame.tech.

Artwork credits

Default character reference: Image by magnific. Adapted into a 3D character with Meshy, with additional animation and styling by Life Game.